What is Local IT Support?

In reality, some IT issues can’t be solved on a remote help desk support call with a technician. Broken hardware, faulty cabling and communication system malfunctions are examples. They require more complex managed IT services. The technician simply can’t walk you through solutions over the phone. That’s where local IT support comes in.

As a managed service provider, our IT company deploys a specialist to your location to resolve problems in-person and get your technology running smoothly again.

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Benefits of TCI’s Onsite IT Support

In-Person Onsite Support

It can be difficult to communicate IT issues over the phone. Since we are based on Long Island, it makes it easy for our technicians to come to your business.  This way we can diagnose and resolve the technology problem you’re having.

IT Support Provides Business Continuity

Network downtime can cause you to lose revenue due to communication problems with clients and decreased productivity. Rather than deal with these issues, our onsite tech support team keeps your network up and running.

Proactive Tech Support

When combined with our remote monitoring services, our tech support team can proactively monitor your network for issues and resolve them as they arise.

IT Support Services Lower Costs

It’s expensive to employ an in-house IT team. Conversely, with outsourced IT support, you only pay for the time technicians spend at your location, and the supplies they require.

Expert Technical Support

All of our technicians are fully trained in managed IT services ranging from wireless network support to structured cabling. Consequently, most issues can be solved quickly and won’t require a second trip.

Why Managed IT Services Near Me?

It’s a common misconception that local IT support comes with long wait times since technicians must travel to your location. However, we always have technicians ready to be deployed to provide Long Island and NYC onsite IT support.

Get Long Island and NYC Onsite IT Support Today!

Get in touch about managed IT services to ensure your company’s IT network is always running smoothly.